Privacy Policy

Thank you for visiting www.mutualdebtsolutions.com (our "Site"). We appreciate the opportunity to serve you and assist in your debt settlement needs. We are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, how we may use that information and whether we disclose that information to anyone. Your personal information is used only for debt settlement and arbitration purposes and is held in complete privacy. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your customer information against unauthorized access. Our employees are bound by a confidentiality agreement and by company policy to maintain the privacy of your information.

What Information We Collect and How We Use It

Any information we collect on our Site generally falls into the Personally Identifiable Information category.

Personally Identifiable Information

This refers to information that lets us know specifically who you are. In general, you can visit our Site without telling us who you are or revealing any Personally Identifiable Information.

Free Consultation

When you submit (initiate) a request for our services, we collect Personally Identifiable Information (such as name, contact and unsecured debt amount). We use this information to better serve you and to communicate with you about the status of your request.

Although we take all possible precautions to safeguard your information, you should never send confidential information via e-mail. The e-mails you send us are not secure. Customers always have the option of mailing or calling us to provide any information they wish to keep confidential.

Sharing Your Information

Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. Any Personally Identifiable Information you provide to us will be used in servicing your account and retained in hard copy form of the original contract as well as within our database system.

From time to time, we may be required to provide Personally Identifiable Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.

Opt-out Policy

If you prefer that we do not send you email communications, you may opt-out of those services, that is, you may direct us not to use your email address as part of our marketing efforts for new products and services. If you wish to opt-out of email communications, you may do so by emailing optout@mutualdebtsolutions.com , or by replying to an existing email with your request to be removed from the mailing list. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including Personally Identifiable Information) to respond to your questions or comments, and we may file your questions or comments for future reference.

DOES THIS PRIVACY POLICY APPLY WHEN I LINK TO OTHER WEBSITES?

Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

HOW WILL I KNOW IF THERE ARE ANY CHANGES TO THIS PRIVACY POLICY?

We may amend this Privacy Policy from time to time. We will post any changes to this Privacy Policy here so that you will always know what information we gather, how that information may be used, and whether that information will be disclosed to anyone. Please refer back to this Privacy Policy on a regular basis. By using our Website or any of our products, offerings, features, tools or resources that we provide on our Website (collectively, our "Online Products"), you agree to the terms of this Privacy Policy.

WHO DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?

If you have any concerns about our use of your information or about this Privacy Statement, please send an e-mail to privacy@mutualdebtsolutions.com. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

 

Privacy Statement was last revised on April 30, 2008.